University of Malaya Customer Charter

 As registered students in the University of Malaya, the learning of your majoring programme is based on the written curriculum and you will be informed of the learning session which is arranged in a fixed schedule.

 You will be given sufficient facilities and sources to enrich the learning experiences as long as you are in the university.

 Examinations will be carried out transparently and you will be kept informed of the fixed schedule system.

 As a consumer, you are given the library facilities and service to enhance your experience in teaching, learning and research.